## ----setup, include=FALSE----------------------------------------------------- knitr::opts_chunk$set(echo = TRUE, fig.width = 6) ## ----gen_data----------------------------------------------------------------- library(marketr) library(dplyr) library(magrittr) library(ggplot2) needs <- sample(2:5, 1000, replace = T) ease <- sample(2:5, 1000, replace = T) emotion <- sample(2:5, 1000, replace = T) nps_question <- sample(3:10, 1000, replace = T) grps <- c("a", "b", "c") months <- sample(1:12, 1000, replace = T) survey_data <- tibble::as_tibble(cbind(needs, ease, emotion, nps_question, grps, months)) %>% mutate(month = as.numeric(months)) head(survey_data) ## ----cxi---------------------------------------------------------------------- # Overall CXi cxi_calc(survey_data) %>% knitr::kable() ## CXi by group cxi_calc(survey_data, grps, cx_high = 4, cx_low = 2) %>% knitr::kable() # Overall CXi trend cxi_trend(survey_data, month) %>% knitr::kable() # Overall CXi trend by group - plotted cxi_trend(survey_data, month, grps, cx_high = 4, cx_low = 2, min_surveys = 1, avg_surveys = 0) %>% ggplot(aes(x = month, y = cxi)) + geom_line() + facet_wrap(grps ~ ., nrow = 3) ## ----NPS---------------------------------------------------------------------- # Overall NPS nps_calc(survey_data) %>% knitr::kable() ## NPS by group nps_calc(survey_data, grps) %>% knitr::kable() # Overall NPS trend nps_trend(survey_data, month) %>% knitr::kable() # Overall NPS trend by group - plotted nps_trend(survey_data, month, grps, min_surveys = 1, avg_surveys = 0) %>% ggplot(aes(x = month, y = nps)) + geom_line() + facet_wrap(grps ~ ., nrow = 3)